News
Internet of Behaviour
Your online behaviour is a now a commodity You are probably familiar with the Internet of Things (IoT) - the technology that connects electronic devices to the Internet and has created a vast variety of new data sources. If so, then let me welcome you to the next digital paradigm, and one of the top tech trends of 2021 - the Internet of Behaviour (IoB). The IoB comprises an entire ecosystem of analytic processes that monitor, collate and decipher the vast swathes of data we generate th
Slow Internet affecting your business
In business, good connections matter Small to medium-sized enterprises (SMEs) must have high-speed internet connectivity to compete in today’s business world. The UK’s average internet speeds have steadily improved over the years, and having a fast, reliable internet connection puts a business at an advantage but there remain numerous parts of rural UK – especially in Northern Ireland – where internet connections are poor and SMEs are suffering as a result. A sl
Firewalls
Good cyber security practices to keep your business safe At a time when businesses are becoming ever more concerned about the risk of a cyber-attack, one of the questions every business owner needs to ask is, ‘How secure is my broadband?’ According to research by Symantec, 82% of business data that has been lost or stolen could have been prevented if business followed a simple internet security plan. So even if you don’t have an IT department, you can still install the right s
Benefits of Call Analytics
"You can have data without information, but you cannot have information without data." Daniel Keys Moran American computer programmer and science fiction writer The amount of data sent across the globe each day is staggering. On the very day that you are reading this, some 320 billion emails will be sent and received and about 19 billion texts will ‘ping’ to announce their eagerly-awaited arrival. In the face of such an information onslaught, it’s t
To SIP or to VoIP? That is the question…
In recent years, the increasing reliability and accessibility of internet telephony has made it an initial choice for many businesses. Users find that it delivers a high quality communication experience, while allowing them to reduce their communication costs. With the rise in remote working the popularity of internet telephony software is set to keep growing. Here we examine the pros and cons of two vital telephony protocols, SIP and VoIP, how they are connected, and what they could mean for yo
The U.S.A. and China get their cables in a twist
If you haven’t already heard about China’s new “Peace Cable” you soon will as it places Europe in the middle of a feud between the U.S.A. and China over control of the world’s digital infrastructure. The Peace Cable travels over land from China to Pakistan, then travels underwater on the ocean floor for about 7,500 miles before terminating near Marseille on the south coast of France. With the ability to transport enough data in one second for 90,000 hours of Netfl
Not all fibres are created equal
Fibre leased lines vs fibre broadband We are often asked to explain and clarify the advantages of having one’s own Leased Line for broadband, rather than using standard Fibre to the Cabinet (FTTC) broadband. In essence it’s a lot like having your own private driving lane on a motorway system, with super-smooth, pothole-free tarmac. You don’t have to share your lane with other users so you can go much faster and you’re not vulnerable to traffic jams and hold ups. Pl
Prepare your Business for OOO flexibility – the key to hybrid working
The traditional working model has changed. Even pre-pandemic, many businesses were in discussion about how their working environment needed to change to support the cultural shift towards greater agility. But now as the country begins, tentatively, to ease its way out of pandemic, the switch to a “fully agile operating system” is gaining momentum. The global pandemic has massively disrupted the UK’s economic model and traditional workplace system. Organisations are questioning
Are you planning to bounce back…or spring forward?
Throughout the past few months of lockdown the HPN team has been working hard behind the scenes helping to keep companies connected, day and night, despite highly unusual operating conditions. This has presented many challenges but one positive outcome is that it has revealed the true value of digital communications. It has also given us a glimpse of the future, where more people work from home, where there are enhanced interactions and meetings online and where there is an open embrace of tech
Your business internet connection
Over the past few years the broadband network in the UK has changed and not all the change is for the better. With the infrastructure improvements of the DBUK programme not all areas have been improved and those that have been improved are held back by contention ratios being removed from cabinet level to network level. YES you have read that correctly the majority of businesses using PSTN lines to deliver their broadband connection have no SLA, and they are contented with everyone in the UK.
